Privacy Policy

This policy explains what we collect when you create an account, upload a PDF for conversion, pay for a plan, or browse the site. It also describes retention, cookies, subprocessors at a high level, and rights you may have under privacy laws.

We keep the language specific to how Know Your Bank Statement runs today. When practices change, we update this page and the “Last updated” notice at the top of the policy.

Financial data deserves careful handling. The sections below walk through categories of information, purposes for processing, how long data is kept, and how to exercise privacy rights where they apply to you.

If you are using the product on behalf of a company, share this policy with whoever approves vendors or data processing agreements so they can assess fit with internal security and privacy requirements.

Last Updated: 5/6/2026

At Know Your Bank Statement, we are committed to protecting your privacy and ensuring the security of your financial data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address)
  • Bank statement PDF files that you upload for conversion
  • Usage data and preferences
  • Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our bank statement conversion service
  • Process your uploaded PDF files and generate converted formats
  • Manage your account and subscription
  • Send you service-related communications
  • Ensure security and prevent fraud

3. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (HTTPS) and at rest
  • Secure file storage with automatic deletion after processing
  • Regular security audits and updates
  • Access controls and authentication

4. Data Retention

Your uploaded bank statement files are automatically deleted after processing is complete, typically within 24 hours. We do not store your financial data permanently unless you explicitly request it. Account information is retained as long as your account is active.

5. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

6. Third-Party Services

We may use third-party services for payment processing, analytics, and cloud storage. These services have their own privacy policies, and we encourage you to review them.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us through our support channels.